Privacy and Cookies

This Privacy Notice is provided to you by UppShop which is the data controller for your data.

Your personal data – what is it?

Personal data is any information about a living individual which allows them to be identified from that data (for example a name,
photographs, videos, email address, or address). The processing of personal data is governed by legislation relating to personal
data which applies in the United Kingdom including the General Data Protection Regulation (GDPR), the Data Protection Act 2018
and other legislation relating to personal data and rights such as the Human Rights Act.

Making sure your data is safe

GDPR is designed to create common privacy requirements across the EU. It is a development of existing data protection legislation
and is based on seven key principles that can be summarised as:
• Personal information that we hold will be processed lawfully, fairly and in a transparent manner.
• Personal data will only be used for specific and legitimate purposes.
• The information that we hold shall be limited to what is necessary.
• Information shall be accurate.
• Information shall be held no longer than is necessary.
• Information shall be kept safe and secure.
• We are accountable and can demonstrate compliance with GDPR.

Other data controllers the Trust works with:

We may need to share your personal data with local government and other supporting partners so that they can sustain a positive
working relationship with us and meet their responsibilities.

UppShop will process some or all of the following personal data where necessary to perform its tasks:

• Names, titles, and aliases, photographs;
• Contact details such as telephone numbers, addresses, and email addresses;
• Where they are relevant to the services provided by UppShop, or where you provide them to us, we may process information such
as gender, age, marital status, nationality, education/work history, academic/professional qualifications, hobbies, income, family
composition, and dependants;
• Where you pay for our services and financial identifiers such as bank account numbers, payment card numbers,
payment/transaction identifiers.

How we use sensitive personal data:

We may process personal data including, as appropriate:
• Your racial or ethnic origin or religious or similar information in order to monitor compliance with equal opportunities legislation;
• in order to comply with legal requirements and obligations to third parties.

These types of data are described in the GDPR as "Special categories of data" and require higher levels of protection. We need to
have further justification for collecting, storing and using this type of personal data.
We may process special categories of personal data in the following circumstances:
• In limited circumstances, with your explicit written consent.
• Where we need to carry out our legal obligations.
• Where it is needed in the public interest.

Less commonly, we may process this type of personal data where it is needed in relation to legal claims or where it is needed to
protect your interests (or someone else's interests) and you are not capable of giving your consent, or where you have already
made the information public.

Do we need your consent to process your sensitive personal data?

In limited circumstances, we may approach you for your written consent to allow us to process certain sensitive personal data. If we
do so, we will provide you with full details of the personal data that we would like and the reason we need it, so that you can
carefully consider whether you wish to consent.

We use your personal data for some or all of the following purposes:
• To deliver relevant services including to understand your needs to provide the services that you request and to understand what we
can do for you and inform you of other relevant services;
• To confirm your identity to provide some services;
• To contact you by post, email, telephone or using social media (e.g., Facebook, Twitter, WhatsApp);
• To help us to build up a picture of how we are performing;
• To prevent and detect fraud and corruption in the use of UppShop funds and where necessary for the law enforcement functions;
• To enable us to meet all legal and statutory obligations and powers including any delegated functions;
• To carry out comprehensive safeguarding procedures (including due diligence and complaints handling) in accordance with best
safeguarding practice from time to time with the aim of ensuring that all children and adults-at-risk are provided with safe
environments and generally as necessary to protect individuals from harm or injury;
• To promote the interests of UppShop;
• To maintain our own accounts and records;
• To seek your views, opinions or comments;
• To notify you of changes to our facilities, services, events and staff, directors and other role holders;
• To send you communications which you have requested and that may be of interest to you. These may include information about
campaigns, appeals, other new projects or initiatives;
• To process relevant financial transactions including grants and payments for goods and services supplied by UppShop
• To allow the statistical analysis of data so we can plan the provision of services.

Our processing may also include the use of recording systems for the prevention and prosecution of crime.

What is the legal basis for processing your personal data?

UppShop is a community project overseen by Uppingham First and the Rotary Club of Uppingham. Most of your personal data is
processed for compliance with a legal obligation which includes the discharge of the organisations’ functions and powers.
Sometimes when exercising these powers or duties it is necessary to process personal data of customers using the UppShop
services. We will always take into account your interests and rights. This Privacy Notice sets out your rights and the project’s
obligations to you.

We may process personal data if it is necessary for the performance of a contract with you, or to take steps to enter into a contract.
An example of this would be processing your data in connection with a purchase. Sometimes the use of your personal data
requires your consent. We will first obtain your consent to that use.

How long do we keep your personal data?

We will keep some records permanently if we are legally required to do so. We may keep some other records for an extended
period of time. For example, it is currently best practice to keep financial records for a minimum period of 8 years to support HMRC
audits or provide tax information. We may have legal obligations to retain some data in connection with our statutory obligations.
UppShop is permitted to retain data in order to defend or pursue claims. In some cases, the law imposes a time limit for such
claims. We will retain some personal data for this purpose as long as we believe it is necessary to be able to defend or pursue a
claim. In general, we will endeavour to keep data only for as long as we need it. This means that we will delete it when it is no
longer needed.

Your rights and your personal data.
You have the following rights with respect to your personal data. When exercising any of the rights listed below, in order to process
your request, we may need to verify your identity for your security. In such cases we will need you to respond with proof of your
identity before you can exercise these rights.

1) The right to access personal data we hold on you.
At any point you can contact us to request the personal data we hold on you as well as why we have that personal data, who has
access to the personal data and where we obtained the personal data from. Once we have received your request, we will respond
within one month. There are no fees or charges for the first request but additional requests for the same personal data or requests
which are manifestly unfounded or excessive may be subject to an administrative fee.

2) The right to correct and update the personal data we hold on you.
If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.

3) The right to have your personal data erased.
If you feel that we should no longer be using your personal data or that we are unlawfully using your personal data, you can request
that we erase the personal data we hold. When we receive your request, we will confirm whether the personal data has been
deleted or the reason why it cannot be deleted (for example because we need it for to comply with a legal obligation).

4) The right to data portability.
You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is
feasible to do so, within one month of receiving your request.

5) The right to object to processing of your personal data or to restrict it to certain purposes only.
You have the right to request that we stop processing your personal data or ask us to restrict processing. Upon receiving the
request, we will contact you and let you know if we are able to comply or if we have a legal obligation to continue to process your
data.

6) The right to withdraw your consent to the processing at any time for any processing of data to which consent was
obtained.
You can withdraw your consent easily by telephone, email, or by post (see Contact Details below).

7) The right to lodge a complaint with the Information Commissioner's Office.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contactus/email/ or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.